15 business days from the receipt of the final assets and copy. NOTE: If uploading content not already on Hulu, please add 8 business days to the production timeline.
The film/game description should be a general synopsis of the overall film/game and not refer to specific scenes.
Descriptions should be written in full sentences and be grammatically correct.
Callouts to promotional material, other websites, or advertising should not be included (e.g., “Watch more on websiteX.com, “Brought to you by SponsorName”, etc).
CTAs such as “Now Playing,” “Available Friday,” “Buy Now,” or “Download Now” are not allowed.
Profanity should not be used in the descriptions.
All caps should not be used.
Do not use quotes or italics around the film/game title.
Each video requires at least one primary genre. The list includes but is not limited to: Drama, Comedy, Celebrity and Gossip, House and Home, Lifestyle and Fashion, Reality and Game Show, and Gaming.
For more options, ask the Account Manager
Rating (Tune-In Only):
TV Series: TV-Y, TV-Y7, TV-G, TV-PG, TV-14, TV-MA
Movie: G, PG, PG-13, R
Year (Tune-In Only)
TV Series: The air-date of a program.
Movie: The premiere date of a theatrical release film on TV
To use availability messaging that is not on the approved list above, product/legal approval is required.
Q: Why do you prefer PCM codec?
Q: What does native frame rate mean?
Q: Should the bitrate be constant if delivering ProRes codec?
Q: Can you accept bitrate higher than 30 Mbps?
Q: When is letterboxing allowed and not allowed?
A: When the native aspect ratio is 1.78:1 or 1.33:1 throughout the entire program, there should not be any letterboxing (black bars on top and bottom). We should see an active picture take up the full frame. If the aspect ratio is wider than 1.78:1, such as 2.35:1, matting on the top and bottom is permissible. Additionally, if there is a creative choice to add matting or if there is a mix of native aspect ratios, this is usually waived, but please reach out to your Hulu representative to confirm.